Privacy Policy

Privacy at a Glance

Rice Real Estate & Property Management collects and uses personal information to respond to inquiries, evaluate rental applications, provide property management and leasing services, communicate with rental property owners and residents, coordinate maintenance, process transactions, maintain business records, and comply with applicable legal obligations.

Information Rice Real Estate & Property Management Collects

The information Rice Real Estate & Property Management collects depends on how you interact with the company and which services you use. The categories below describe information that may be collected.

Contact and identifying information

• Name, mailing address, rental property address, email address, and telephone number.
• Account identifiers, electronic signatures, and other information used to verify identity or provide secure account access.
• Government-issued identification, date of birth, Social Security number, or similar identifiers when required for an authorized rental, screening, payment, or legal process.

Rental application and screening information

• Income, employment, residency history, rental history, financial reserves, and other information submitted with a rental application.
• Consumer-report information, screening results, public-record information, eviction information, and identity-verification results obtained for a permissible rental-screening purpose.
• References, supporting documents, explanations, and communications related to an application.

Some sensitive application information may be entered directly into a secure third-party screening system. Rice Real Estate & Property Management may not receive or retain every data element entered into that system.

Owner, resident, property, and lease information

• Property ownership records, management agreements, leases, notices, inspection records, condition reports, photographs, and videos.
• Rent ledgers, charges, payment history, owner statements, invoices, deposits, and other property-management accounting records.
• Maintenance requests, repair documentation, vendor records, HOA communications, insurance information, and property access records.
• Household, pet, animal, occupant, emergency-contact, and lease-related information needed to administer a tenancy.

Communications and service requests

• Messages sent through website forms, email, telephone, text message, WhatsApp, secure portals, and other communication channels.
• Appointment requests, complaints, document submissions, maintenance reports, and other service-related communications.

Sensitive or legally protected information

Rice Real Estate & Property Management may receive disability, medical, or other sensitive information when an individual submits a reasonable accommodation or modification request. That information is used for the request, fair housing compliance, recordkeeping, and related legal purposes. Access is limited to individuals and service providers with a business or legal need for the information.

Website and device information

• Internet Protocol address, browser type, device type, operating system, referring page, pages visited, and approximate location derived from an Internet Protocol address.
• Cookie identifiers, website interaction information, form-security data, and information used to detect spam, fraud, or unauthorized activity.

How Rice Real Estate & Property Management Collects Information

Rice Real Estate & Property Management may collect personal information from the following sources:

• Directly from you, including information submitted through forms, portals, applications, emails, telephone calls, text messages, uploaded documents, and in-person communications.
• From people connected to a rental or managed property, including rental property owners, residents, applicants, occupants, references, prior landlords, employers, vendors, and authorized representatives.
• From screening and verification providers, including consumer reporting agencies, identity-verification services, public records, and fraud-prevention services.
• From property management and business platforms, including leasing, accounting, payment, communication, electronic signature, scheduling, and document-management systems.
• Automatically from the website, including cookies, server logs, security tools, analytics technologies, and form protection systems.
• From legal and public sources, including courts, government agencies, county records, HOAs, insurers, and other sources permitted by law.

How Rice Real Estate & Property Management Uses Information

Rice Real Estate & Property Management uses personal information for legitimate property management, leasing, business, safety, security, and legal purposes, including:

• Responding to questions, consultation requests, and requests for information.
• Evaluating rental properties and establishing or administering property management relationships.
• Receiving, reviewing, verifying, comparing, and processing rental applications under published rental criteria.
• Preparing and administering leases, renewals, notices, account records, owner records, and other property-management documents.
• Processing rent, deposits, fees, owner distributions, invoices, reimbursements, and other authorized transactions.
• Coordinating maintenance, inspections, property access, vendor work, HOA compliance, emergencies, and property-related services.
• Communicating by telephone, email, text message, secure portal, WhatsApp, postal mail, or another appropriate channel.
• Reviewing complaints and reasonable accommodation or modification requests.
• Detecting inaccurate information, application fraud, identity fraud, spam, security threats, and unauthorized account activity.
• Enforcing agreements, protecting legal rights, responding to legal proceedings, and complying with fair housing, real estate, accounting, tax, recordkeeping, and other legal obligations.
• Operating, securing, measuring, and improving the website, forms, portals, communications, and services.

Rice Real Estate & Property Management may send informational or service-related communications connected to an inquiry, application, managed property, account, lease, or business relationship. Marketing communications may be discontinued by using an available unsubscribe method or by contacting the company.

When Rice Real Estate & Property Management Shares Information

Rice Real Estate & Property Management does not sell personal information for monetary consideration. Information may be disclosed when reasonably necessary for the following purposes.

Rental property owners

Information connected to an application, tenancy, managed property, maintenance issue, lease, payment, claim, complaint, or legal matter may be shared with the owner of the affected rental property when the owner has a legitimate management, contractual, or legal need for it. Sensitive information may be limited or summarized when appropriate.

Technology and professional service providers

Information may be shared with companies that provide property management software, rental screening, identity verification, payment processing, banking, electronic signatures, document storage, communications, scheduling, website hosting, analytics, security, CAPTCHA, accounting, legal, insurance, or other business services.

Maintenance vendors and property-related parties

Contact, access, property, and service-request information may be shared with maintenance vendors, contractors, inspectors, HOAs, insurers, utilities, emergency responders, and other parties when needed to protect or service a rental property.

Legal and safety disclosures

Information may be disclosed to courts, law enforcement, government agencies, attorneys, auditors, insurers, or other appropriate parties when required by law or reasonably necessary to protect people, property, accounts, contractual rights, or legal interests.

Business changes and authorized disclosures

Information may be disclosed in connection with a merger, acquisition, financing, transfer, reorganization, or sale of some or all business assets, subject to appropriate confidentiality protections. Information may also be shared at your direction or with your consent.

Property Management Platforms and Third-Party Services

Rice Real Estate & Property Management uses third-party services to perform specific property management and business functions. Those companies maintain their own privacy notices and security practices.

A link to a third-party privacy notice is provided for transparency. Rice Real Estate & Property Management does not control and is not responsible for changes made to an independent provider’s website, privacy notice, or data practices.

Cookies, Analytics, and Website Technology

Ricelasvegas.com may use cookies, server logs, pixels, local storage, CAPTCHA technology, analytics tools, and similar technologies to operate and secure the website, remember preferences, understand website use, improve performance, and prevent spam or fraudulent activity.

Types of website technology

• Essential and security technologies support website operation, form submission, traffic management, fraud detection, and protection against malicious activity.
• Analytics and performance technologies help Rice Real Estate & Property Management understand which pages are visited, how visitors reach the website, and where website performance or navigation may be improved.
• Embedded third-party services may be used for maps, scheduling, videos, portals, forms, or other website features.

Third-party services may collect information about online activity over time and across different websites or online services according to their own technologies and privacy notices. Rice Real Estate & Property Management does not control cookies or tracking technologies placed directly by independent third-party websites.

Most browsers allow users to block or delete cookies through browser settings. Restricting cookies may prevent some website forms, security functions, portals, maps, scheduling tools, or other features from working correctly.

Privacy Rights, Choices, and Verified Requests

Depending on applicable law and the nature of the information, an individual may request that Rice Real Estate & Property Management review, correct, or delete certain personal information. Legal exceptions may require or permit the company to retain information connected to an application, lease, transaction, accounting record, dispute, claim, fair housing matter, or other legal obligation.

Nevada privacy requests

A Nevada consumer may submit a verified request concerning covered information collected through this website or an online service. A Nevada consumer may also direct Rice Real Estate & Property Management not to make a sale of covered information as defined by applicable Nevada law. Rice Real Estate & Property Management does not sell covered information for monetary consideration.

Submitting a request

Submit a privacy request through the Rice Real Estate & Property Management contact page. Clearly label the message “Privacy Request” and describe the information or action requested. Do not include a Social Security number, financial account number, password, or medical document in the initial request.

Rice Real Estate & Property Management may request additional information through an appropriate channel to verify the identity and authority of the person submitting the request. Requests will be reviewed and answered as required by applicable law.

Information Retention and Security

Retention

Rice Real Estate & Property Management retains personal information for as long as reasonably necessary to provide services, administer property management and leasing relationships, complete transactions, maintain business and accounting records, resolve disputes, prevent fraud, enforce agreements, and comply with applicable legal or regulatory obligations.

Retention periods vary according to the type of record and its operational, contractual, accounting, insurance, fair housing, or legal purpose. Information may be deleted, de-identified, or securely destroyed when it is no longer reasonably required.

Security

Rice Real Estate & Property Management uses reasonable administrative, technical, and physical safeguards appropriate to the nature of the information and the services being provided. Access to personal information is limited to employees, contractors, property owners, and service providers with a legitimate business or legal need.

No website, portal, email system, electronic transmission, or storage system can be guaranteed to be completely secure. Users are responsible for protecting portal credentials, using unique passwords, and promptly reporting suspected unauthorized account access.

Children, External Links, Policy Changes, and Contact Information

Children’s information

Ricelasvegas.com is not directed to children under 13, and Rice Real Estate & Property Management does not knowingly collect personal information directly from children under 13 through the general website. An adult applicant, resident, owner, or authorized representative may provide limited household or occupant information about a minor when reasonably necessary for a rental, lease, emergency, or legal purpose.

External websites

The Rice Real Estate & Property Management website contains links to portals, software platforms, government resources, maps, social media, and other websites operated by independent parties. Information submitted directly to an external website is governed by that website’s privacy notice and terms.

Changes to this Privacy Policy

Rice Real Estate & Property Management may update this Privacy Policy when its services, technology, vendors, legal obligations, or information practices change. The effective and last-updated dates at the top of the page will be revised when the policy changes. When appropriate or required by law, additional notice of a material change may be provided through the website, a portal, email, or another reasonable communication method.