Our Pet Damage Guarantee

We use the
most advanced
pet screening management software.

Pet Screening helps streamline assistance animal processes and implement pet policies that allows us to become more pet-inclusive.


Pet Damage Guarantee

Should pets be allowed in rental properties?

Yes. As many as 75% of the potential applicants who are looking for properties to rent own pets. Preventing these people from being considered for property makes it challenging to rent a property quickly and for the highest rent possible. We frequently discount the rent to find a tenant that does not have pets. In addition, people can easily bypass a pet restriction by simply no disclosing the pet. In those cases, we wouldn’t even be able to require an additional pet deposit! Advertising a property as “No Pets” encourages people to hide their pets and/or convert their pets into emotional support animals, and when that happens, we cannot collect a deposit or pet rent to protect you from potential damage.

Our Guarantee

To alleviate the concern of our clients, we now offer a Pet Damage Guarantee. This guarantee is our promise to you that should any pet-related damage occur to your property that exceeds the tenant’s deposit, we will repair the damage to a like-new condition out of our own pocket! This would be no charge to you… it is absolutely free! There would be no deductible; one hundred percent of pet-caused damages would be covered. We will automatically provide $1.500 of coverage, and you can increase that coverage to $3,000 for a nominal charge.

To fund this guarantee, we retain all the additional pet rent we collect from tenants and place those monies into a damage pool. As needs arise, money is drawn from that pool to repair pet-related damages. In exchange, we allow pets at all of the properties that we manage.

Details: This Pet Damage Guarantee is only available to our clients who have had Tenants take possession of the home on or after March 1st, 2023. We cannot guarantee against loss if you cancel management services. This protection applies to damage from cats, ferrets, and dogs of any breed; it does not apply to service animals, companion animals, or emotional support animals. At least one animal in each home must be paying a pet rent for the entire home to qualify. For example, if the tenant has one service animal and an additional animal classified as a pet, and the tenant is paying a pet rent for the “pet”, then any damage caused by either animal would be covered. Participation in the Pet Damage Guarantee is no charge and is mandatory. Opting out of the Pet Damage Guarantee program would add one percentage point to the management fee.

In Summary

In summary:

  • No cost to property owners and no deductible
  • First $1,500 of coverage is free, option to increase coverage to $3,000
  • Pets will be allowed by paying a pet rent to fund the protection
  • Owners may opt out of the program with the understanding that their property will be harder to rent and any damages are their responsibility.
  • Opting out will incur a one percentage point (1%) increase in the management fee.