Our property management philosphy is simple: Making life better through property management. Happy Tenants Happy Owners. (We’ve got your rental property covered).
Property Management Philosophy
Be responsive to the daily needs of the residents.
- Keep the costs of ownership as low as practicable while assuring for the long term maintenance and upkeep of the home.
- Provide a safe, attractive and stable living environment.
With our property management philosophy we pride ourselves in being very responsive to our client’s needs. We take a direct, hands-on approach to addressing issues and responding to the daily needs of your investment. Our commitment is to provide rapid response to all phone calls, e-mails and work order requests. We strive to understand and be pro-active in addressing the needs of your tenants.
In order to provide this high level of service, we have incorporated the following ideals as part of our management philosophy:
Property Condition: We believe the best way to manage residential and investment assets is by keeping them in a clean and updated condition. Property management demands this. This in turn generates higher market rents, faster leasing, and satisfied residents who tend to remain in a property longer. Any professional property manager knows that keeping properties in good condition is simply better for everyone, the tenant and the owner.
Leasing Service: We are available. Our property management office is open with live people answering calls during normal business hours. Responses from well-written postings on the internet, “For Rent” signs, and our friendly telephone manners get the process flowing. As a property manager and members of the Greater Las Vegas Association of Realtors®, we list rentals in the MLS database for greater exposure.
Tenant Background Checks: We perform careful tenant screening utilizing credit and criminal background checks, eviction records, employment and rental history verification.
Accurate Rent Assessments: Maintaining current market knowledge, and understanding the forces effecting it, assists Owners in navigating market changes,
No Maintenance Surcharges: We do not markup charges for performing repairs; all work is at cost.
Reduced Maintenance Costs: With our property management, expenses are minimized through our long-term relationships with quality service providers. Because of our volume of work, our vendors give us excellent pricing which is directly passed on to our clients. Maintenance tracking software integrated with our residential property management system allows for higher efficiency in performing repairs and reporting expenses. Owners receive copies of every billed invoice providing full disclosure of the expense.
Accounting and Monthly Statements: Owner distribution checks are generally processed by the 10th of each month. Our accounting system is simple (cash basis), detailed, and accurate. It allows us to accommodate Owner requests such as interim statements, year-end statements and custom statements (detailing account histories such as security deposits, or any other account that transactions are posted under). Vendor invoices are inserted into Owner monthly statements to provide transparency and the details on specific expense charges. The entire populated statement is then scanned and emailed on the 15th of every month. Our property management software is Buildium.