The Rice Real Estate Resident Benefits Package provides savings and convenience through the following professional services for all residents:

Preventative Maintenance → Complimentary air filter replacement during Quality Assurance visits to help reduce your HVAC maintenance issues and keep your home and HVAC system in tip-top condition.

24/7 Maintenance Portal → It always seems like things happen after hours. This makes reporting those pesky maintenance issues easy & fast via our Resident Center…let us know about that leaky faucet, even after hours!

ACH/dishonored check fee waiver → Things happen! We’ll forgive one ACH/dishonored check fee per lease term for eligible residents.

Credit Reporting Availability (opt-in via Resident Center) → Let your hard-earned rent payments jumpstart your credit. Building good credit is the key to getting the big-ticket items you want, better loans, lower interest rates, and more. By automatically reporting your online rent payments, you can start building credit today to one of the three major credit bureaus – Equifax®, Experian®, TransUnion® – every month.

Renter’s Insurance Concierge Services → We’re here to help make purchasing renter’s insurance a breeze. Log into the Resident Center for the prompt to easily purchase.

Mobile app → Access your account and documents, report maintenance concerns, and submit 24/7 general inquiries and questions easily through your online portal.

Utility Concierge Services → We’re here to help make sure that connection is a breeze. Just a click away to access electric, gas and water start service requests!

Verification of Rental History (VOR) → We understand that our tenants may decide to purchase a home or need a verification of rental history for a variety of reasons. Our team will provide this information, at no charge and in a timely manner, when requested by your lender or future landlord.

Homebuying Assistance → For those who want to move onto homeownership, we’ll help you get there. We can make professional referral connections to other real estate licensees, who can get you prepared for your home purchase!

And more → It is important to us to provide an enjoyable experience for our Residents. If you have any questions about your custom Resident Benefits Package, contact us today