Think of this home as your own. During the term of this lease, you are in possession of the dwelling and yard and this Tenant Handbook can assist. Your obligations are similar to those of the property owner, and you are expected to care for and maintain the premises.
Download a current copy of our Tenant Handbook:
TENANT COMMUNICATION
The online Tenant Portal streamlines your communication with us. It allows you to pay rent and submit routine maintenance requests online. If you have not received an email with a link to set up your Tenant Portal account, contact us. Follow the link in the invitation email, set up your own password and your account is activated.
EMAIL is the preferred method of communication. Rent reminders, payment receipts, notices, maintenance and general correspondence will utilize this method of communication.
MOVE-IN REMINDERS
Property Condition Report: Due within 7 days of move-in.
Mail Keys: If not received or if mailbox lock is malfunctioning, bring your lease and ID to your designated post office: www.usps.com/locator. The Post office will rekey your mailbox within 7‐10 business days. They’ll provide you with 3 new mail keys.
Garage Remotes: Reminder, it’s the Tenants responsibility to reprogram all garage remotes and garage keypads.
Pool and Gym Keys, Gate Remotes: If not received, purchase & pick up at the HOA office. Email [email protected] to get the Name/Address/Phone of HOA.
TENANT RENOVATIONS + ALTERATIONS
It is policy that Tenants do not perform repairs or alterations. If you do want to make a special request for renovation or repair to the property email your request to us & we’ll send it to the Owner for approval *DO NOT* proceed with any work until you’ve received approval from us.
PAYING RENT
1. Pay rent online: www.RiceLasVegas.com
2. Make checks payable to: Rice Real Estate.
3. Rent is due, in advance, on the 25th of each month. For example, April’s rent will post on March 25th and is due April 1st. Rent is considered late when received on or after the 2nd of each month. There is a $100 late fee.
