I work in Property Management for a living, and I’m very mindful of customer services skills. I’m constantly looking for ways to give excellent quality service to the people I meet every day. I can honestly tell you that Rice Real Estate and Property Management Company, and in specific Heidi Rice is one of the most professional and ethical property management companies I’ve ever had the opportunity to closely work with. The quality detailed service started with the processing of my application in a very timely manner within 24 hours. The home I moved into was spotless, she made every effort to have the home presented in “the best possible light”. Heidi and her crew take extreme pride in the homes that she places on the market to lease, AND IT SHOWS! I was working between two states and had very little time to go into her office during my working hours, so I was able to sign and take care of all my lease paperwork on-line. This was a tremendous value to me, as I was moving in from out of state. After I moved in, every single item and legitimate concern I had with the home, Heidi took immediate care to correct my concerns in a timely manner. Lastly, Heidi would follow up with my concerns to ensure that they were completed in a satisfactory manner. The Professionalism, Care and Concern Heidi Rice and this Property Management Company exhibits to their “Prospective Residents” is unparalleled in Quality Service, to any other property management company I’ve ever dealt with to lease a property! It’s been an awesome experience working with her company, and I continually feel in each of my interactions with them, that I’m in “Good Hands”!
Rice Real Estate is selective when it comes to new partnerships adding only select properties each year in order to provide the highest level of attention to each one. Our team is on the ground, all hands on-deck to safeguard our client’s property and bottom line at all times. Contact us by calling 702-551.9592 ext 1.