How do I find reviews of the best Las Vegas Property Management Companies? Who are the best property managers in Las Vegas and Henderson? Read testimonials below from current owners & tenants of Rice Real Estate.
INVESTOR from CALIFORNIA: I would recommend Rice Real Estate to anyone in need of professional residential property management services. Heidi and her team are very professional and having them manage my six investment properties has given me tremendous peace of mind. Heidi strictly screens all applicants and has set criteria that she follows to ensure we only rent to high quality tenants. If any problems arise during the tenancy, or with my property, Heidi has always taken care of the issues – informing me of each step along the way to resolution. Her accounting is easy to understand and her owner draws are timely. Heidi is very attuned to the local real estate market and has provided me with information from time to time to keep me informed. I am lucky to have found Heidi from Rice Real Estate and Property Management in Las Vegas as she continues to exceed my expectations with her diligent and focused work.
Jacob Pullen, Pullen Insurance Agency
INVESTOR FROM CALIFORNIA: When Heidi manages your investment property, you feel like you are her only client. She is knowledgeable, dedicated, tireless, and above all, a true professional. Rice Real Estate charges fair fees and has competent and reasonably priced service providers they contract with. After managing our property, Heidi oversaw its successful sale. She really is full-service, and we will miss working with her. Brandon Strauss, Attorney at US Department of Homeland Security
INVESTOR from CALIFORNIA: Heidi is WONDERFUL! I cannot say enough good things about how easy she made the process of buying an investment property in Las Vegas. I am always hesitant about what I find on the internet but SHE WAY EXCEEDED my expectations! Being an out of town investor required that Heidi educate me on the local investment market, locate and schedule tours of about a dozen properties – all within one week. I telephoned her on Tuesday. Saturday and Sunday we toured properties, made an offer on Sunday and were in escrow on Tuesday. She was so efficient that I decided to let her perform the property management tasks. It has now been 3 months and everything is running smoothly. It really does not get any better than this. John LeBlanc, Director PVP Advanced EO Systems
VENDOR of RICE REAL ESTATE: I have worked with Heidi Rice for almost four years now. She has always been very professional. She is very quick with any communication and correspondence. As a vendor she is amazing to work with, but I can see the benefits as a home owner and a tenant. Heidi wants the best for her clients, she looks for the best value for her homeowners, while making sure they are getting the best service for an affordable price. As a tenant she is quick to handle any problems that might come up and is communicating frequently to find the resolution. Heidi is one of the best property managers that I have worked with and I work with them daily. I am very impressed with her. Amanda Hays, Legacy Air
TENANT of RICE REAL ESTATE: Heidi has been great! She is very thorough, friendly and attentive. She made sure we were completely satisfied and got what we wanted with our rental. She is great to work with and we highly recommend her to anyone else looking for a rental home in Las Vegas! It’s been an all around great experience since the beginning and continues to be! I would definitely rent from Rice Real Estate again.
Yelp Review by Shelby Brock, Tenant
TENANT of RICE REAL ESTATE: Great company to rent a property through. Very friendly and attentive, and extremely fast at responding to issues and emergencies. When we were trying to relocate to Nevada from out of state we found it very hard to find anyone who followed through for us. After contacting Rice Real Estate, my husband was able to find exactly what he was looking for and get the paper signed quickly. It has been a pleasure ever since.
Yelp Review by Jennifer Fine, Tenant
What do you want in a Las Vegas Property Management company?
- A property manager that answers her phone? I do.
- A property manager that communicates well with you? I do.
- A property manager who takes the time to personally call you back? I do.
- A company that offers transparent 24/7 online access to your account? We do.
RENT RATES ARE INCREASING IN LAS VEGAS & HENDERSON
Rent rates are steadily increasing in our market. Demand for rentals has also increased. Increased demand = decreased supply = increased rental rate. Simple economics! Make sure you are aware of the increasing rent rates to ensure your property isn’t undervalued in our strong rental market. Many times popular news outlets don’t even have access to this information in real-time. Who does? The people on the streets renting out houses on a daily basis.
WE HAVE AN INCREDIBLY DETAILED TENANT SCREENING PROCESS:
Securing great tenants is in everyone’s best interest. The screening process is where our strongest work must take place. We use a state-of-the-art resident screening process that looks at such things as income, credit, rent payment history, employment history, background check and other factors that indicate the likelihood the tenant we place in the home will perform according to his/her obligations under the rental contract.
WE UTILIZE THE MOST EFFECTIVE WAYS OF MARKETING YOUR PROPERTY
Rice Real Estate is very serious about finding highly qualified tenants and do everything possible to capture the greatest applicant pool. Our rental properties appear on numerous websites such as Redfin, Hotpads, Trulia, Zillow, Craigslist, Realtor.com, Facebook and ListHub (feeds to over 40 websites). We also advertise directly to 11,000+ local agents.
Unlike most of our competitors we understand the importance of being available when the prospective tenant has the time to look. For this reason we answer & respond to rental phone calls & texts every day of the week, including Saturdays and Sundays. We are also available to show vacant properties 7 days a week. The prospect who is told they can look at a property a few days later is the prospect who is lost to a competing property.
HOW MUCH RENT WILL MY PROPERTY BRING?
Rice Real Estate performs ongoing rent surveys of the Henderson/Las Vegas market to stay abreast of changes in the marketplace. We will recommend a rental rate based on a number of factors, including how quickly you need to rent the property and how the property stacks up against the competition in the local market. Our recommendation is just that – a recommendation. Should you desire, you can have the final say as to the rental rate.
WHAT KIND OF CONDITION DOES MY PROPERTY NEED TO BE IN TO FIND A QUALITY TENANT?
The property’s condition is one of the most important aspects of marketing a vacant rental property. Properties that are not “Rent Ready” when they’re placed on the rental market tend to be slower to rent and attract renters who are not only willing to settle for less than top quality, but who treat their rental properties with less care and concern than we want to achieve for our owners. Furthermore, quality renters typically can’t envision what the property will look like after we do this or that…telling the prospect we’re going to be painting, or going to be replacing carpets is virtually useless. The first impression of a vacant property is the lasting impression of that property. That’s why we urge our owners to take care of the basics: fresh paint, clean floor coverings, functional window blinds, and everything in good working order. The results are always much better when we approach the marketing process with a Rent Ready home!
WHAT HAPPENS WHEN MY PROPERTY NEEDS A REPAIR?
Any repair or maintenance costing less than $300 will be executed by Rice Real Estate’s staff. Most repairs costing more than $300 will be subject to the owner’s approval. Whenever possible, we will also contact an owner’s home warranty company first, if a policy number and phone number have been provided. Emergency repairs do not require prior owner authorization. Emergency repairs are defined as property-threatening, where failure to immediately remedy the situation will result in further damage to the property and/or safety of the tenant. By law, owners are required to maintain their property in a “habitable” condition for their tenants at all times.
Examples of emergency repairs include: flooding, no heat, no air conditioning, no running water, electrical sparks or no functional toilet (if only one toilet). Examples of non-emergency repairs include: lack of hot water or failure of an appliance, including a refrigerator. We do not employ our own maintenance staff and we do NOT profit from any maintenance work done on your property.
WHAT HAPPENS IF MY TENANT DOESN’T PAY RENT?
Rice Real Estate enforces a very strict rent collection policy to promote our owners’ interests. All rent payments are due on the 25th of every month, and late on the 2nd day of the month (For example, April’s rent would post on March 25th and be due April 1st). If rent is unpaid on the 2nd day of the month, we make contact with the tenant, and a late charge may be assessed. If the rent remains unpaid by the 3rd day of the month (or, next business day, if the 3rd falls on a weekend or holiday) an eviction notice for non-payment of rent may be served. The tenant is held liable for the costs of filing and serving the notice.
Under Nevada law, the tenant then has 5 judicial days to pay the rent or vacate the property. In our experience, most tenants will pay full rent before the expiration of the notice. If the tenant does not pay or vacate within the 5 days prescribed, the next step is a court order for lockout. Through a 3rd party eviction company (additional fees apply) this is a process we can coordinate for you.
HOW OFTEN DO YOU CHECK ON MY RENTAL PROPERTY?
We perform annual inspections of all occupied properties. We are also able to notify neighbors on how to reach us if they have a concern about the property. If we have reason to believe there may be a problem (a call from a neighbor, repeated late rent, or other indicators), we’ll perform an interior inspection on a minimum 24 hours’ notice.
We have simple fees.
- Management Fee is 8% off gross monthly rent (minimum $100)
- $300 Tenant Placement
- One-time property set-up of $295
Would it be helpful to speak with some of our long-time clients? We can provide you contact information for some of our current clients who have agreed to take calls or emails for reference purposes.